Your Springboard
A log in is required to access employee resources.
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The Frame is our intranet where you’ll find information like company announcements, events and access direct links to SSO applications.
Visit the Frame
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Your one stop shop for service requests, knowledge articles and support needs.
Visit JSM “Service Portal”
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UKG is where you’ll find information on employee benefits, access to your paystubs, request PTO, and submit timecards.
Visit UKG
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Celebrate great work with Kudos! Recognize your colleagues, share appreciation, earn rewards, and help build a culture of recognition.
Visit Kudos
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Calculating self-employed income just got easier.
Visit LoanBeam
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Finance of America’s LOS system to access a borrower file from beginning to end including document retention post closing.
Visit Link
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Policies and Procedures
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Compliance Support for assistance with the following: Archer Support, Compliance Training, Customer Complaints, Marketing Compliance
Fraud Alerts & Red Flags for Elder Abuse, Licensing inquiries
Operational Compliance QuestionsVisit
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Underwriter Guidelines GPT quickly answers underwriting questions with summaries and links to relevant documents—faster and more accurately than manual search.
Visit Underwriter Guidelines GPT
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Helix is Finance of America’s proprietary, evolving end-to-end platform—the core technology foundation powering workflows, data, decisioning, and operational execution—supporting staff across the loan lifecycle by bringing together functionality like document management, loan processing, and automation within a single system.
Visit Helix
