Customer
Stories

Discover what’s possible with a reverse mortgage.

How a reverse mortgage helped after a natural disaster

We can have everything perfectly planned and ready to go, and then disaster strikes. When we least expect it, an emergency situation can present itself, causing us to rethink everything we thought we knew and challenge our assumptions about how we can power through and reach a positive resolution. Two years ago, Dave was applying for a reverse mortgage loan when his community was hit by devastating fires, leaving his neighborhood susceptible to landslides.

A retirement that lives up to the adventure

Many of us aspire to retire early, but only some accomplish that goal. The things we do in our professional lives are often driven by the age in which we retire. Until we get there, our investments, savings, and other life choices dictate the reality of these goals. For Hassan and Dennie, retiring early was made possible by savvy decisions that put them in the position they dreamed about for their entire lives.

There’s nowhere else I’d rather live

Living in San Francisco for the past 46 years, Linda has found her happy place. Every Sunday, you can hear Linda singing in her church choir. She’s an experienced alto but has recently been dabbling as a tenor, though she admits it’s not something that has come naturally to her. And when she’s not harmonizing with the choir, she’s helping out in the children’s center. It’s not just the kids who benefit from Linda’s generosity, she graciously shares her home by hosting international students who are studying abroad to learn English. “I’ve met a lot of students from all over the world…that has been rewarding and a lot of fun to do.”

Turning unused equity to travel and fulfillment.

When Susan bought a fixer-upper in Hermosa Beach, California, at age 26, she never expected it would be her home for the rest of her life. But 40 years later, at 67, she's thrilled to have been able to experience so much in her beloved house. And thanks to a reverse mortgage from Finance of America, Susan can look forward to many more years in the home she loves. "There's much history and so much good feeling about all that has gone on in this home all through these years. I'm so very grateful for this house and excited I can remain in it," she says.

Helping family now, and later

Devotion to family led retired professor Craig Smith, 76, to buy his home in Long Beach, California, in 1997. The duplex allowed him and his ailing mother to share a home and still have their own spaces. Though his mother passed away years ago, Craig’s commitment to his family remains an important motivation in his financial decisions. With a HomeSafe reverse mortgage loan from Finance of America, he can enjoy his retirement and lend a helping hand to his family.

January 8, 2025

Everyone that I had contact with was professional, polite, knowledgeable, and friendly. They took the time to listen to what I was asking/saying…Phone calls were returned very promptly.

January 22, 2025

“Finance of America was very thorough and kept me informed of the status and next steps…They clearly had the experience needed to get the job done.”

January 23, 2025

Our experience was excellent. My sales agent was professional from the beginning to the end... It was life-changing for our situation.

January 27, 2025

Both loan officer and loan processor provided excellent customer service all the way until my loan got closed… I am very happy with my decision to go with this company.

January 30, 2025

The staff is extremely helpful. They are caring and have a lot of patience especially as they are dealing with the elderly.

February 6, 2025

The people are knowledgeable, courteous, explain and communicate what is happening during the process from beginning to end. They are not there just to close on a loan.