Customer
Stories

Discover what’s possible with a reverse mortgage.

Putting the house to work

Nature and animal lover Mark bought his “in the city but not in the city” home in 2002. Located next to a reservoir, he gets occasional visits from wildlife, like the snake that came and sunned itself beside his cat one afternoon. “I really enjoy my backyard. I sit out there quite a bit,” he says. All in all, “it’s just a really pleasant place to live,” he says. When Mark retired in 2013, he realized that the money he’d need to fund his retirement was tied up in the home he didn’t want to sell. A HomeSafe reverse mortgage loan from Finance of America has allowed him to keep the house and pay for some of his big-ticket retirement goals.

Living in her corner of paradise

Cynthia, 70, can pinpoint the day fifty years ago when she realized she always wanted to live in the house she grew up in. “I remember as a 20-year-old running down the side of the house with all the greenery around me and hearing the frogs and the birds, and I thought, you know, I don’t want to go anywhere. I just want to stay right here.” Now, thanks to a HomeSafe reverse mortgage loan from Finance of America, she can enjoy her retirement in the Santa Monica Canyon home she loves.

January 8, 2025

Everyone that I had contact with was professional, polite, knowledgeable, and friendly. They took the time to listen to what I was asking/saying…Phone calls were returned very promptly.

January 22, 2025

“Finance of America was very thorough and kept me informed of the status and next steps…They clearly had the experience needed to get the job done.”

January 23, 2025

Our experience was excellent. My sales agent was professional from the beginning to the end... It was life-changing for our situation.

January 27, 2025

Both loan officer and loan processor provided excellent customer service all the way until my loan got closed… I am very happy with my decision to go with this company.

January 30, 2025

The staff is extremely helpful. They are caring and have a lot of patience especially as they are dealing with the elderly.

February 6, 2025

The people are knowledgeable, courteous, explain and communicate what is happening during the process from beginning to end. They are not there just to close on a loan.